Notícias

Uncovering the structures and maturity of the new service development research field through a bibliometric study (1984-2014)

Glauco H.S. Mendes, Maicon Gouvea Oliveira, Eduardo H. Gomide, José Flávio Diniz Nantes, (2017) “Uncovering the structures and maturity of the new service development research field through a bibliometric study (1984-2014)”, Journal of Service Management, Vol. 28 Issue: 1, pp.182-223, https://doi.org/10.1108/JOSM-07-2015-0230

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